OHLGS TAKES A HOLISTIC VIEW OF THE CLIENT SERVICE UNIT

Peduase – Thursday September 29, 2022: The Office of the Head of the Local Government Service (OHLGS) organised a technical review session for selected officers of Metropolitan, Municipal District Assemblies (MMDAs) on operationalisation of functional Client Service Units (CSUs) in the Service.

The first steps toward the establishment of the CSUs under the Ghana Secondary Cities Support Programme (GSCSP) are the development of a Scheme of Service for the Client Service Class and an operational manual for officers across the Service.

The workshop session gave selected officers the platform to make recommendations for capacity-building activities that can strengthen client service delivery and enhance their general administrative functions in the LGS.

In a brief remark, the Chief Director of the OHLGS, Mr. James Oppong Mensah urged the team to be thoughtful with the long-term vision of the Service in mind to ensure the development of a document that would stand the test of time. He assured them of the readiness of management to provide the needed support for the successful establishment of the CSUs in the Service.

Present at the technical session were Directors of Budget, Administration, Management and Technical Services Directorate (MTSD), Human Resource Management, (HRM) Policy, Planning Monitoring and Evaluation (PPME), and other Senior Staff of the OHLGS.

Source: www.lgs.gov.gh

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